FAQ

We've got answers.

Here are some of the most common questions about our firewood and service.

Frequently Asked Questions

What kind of wood do you sell?

We offer premium seasoned hardwood, including a mix of maple, oak, ash, cherry, and hickory. All of our firewood is cut, split, and seasoned for maximum heat and clean, efficient burns.

Is your firewood seasoned?

Yes. All of our firewood is seasoned to provide a cleaner, more efficient burn. Our goal is a moisture content of 10-20%, helping you get reliable heat with less smoke.

How long has your firewood been seasoned?

Our firewood is seasoned for a minimum of one year. This helps reduce moisture content, making it easier to light and allowing it to burn hotter and more efficiently.

What length are the logs?

Our standard split firewood is cut to approximately 16 inches, making it suitable for most fireplaces, wood stoves, and fire pits. Boiler Wood is available in irregular sizes and varying lengths.

Do you deliver?

Absolutely! We deliver firewood right to your home or business. Delivery within 30 miles of Dalton, NY is included. For locations beyond 30 miles, delivery is $5 per mile beyond that, calculated from your address at checkout.

What is included with delivery?

Our standard delivery includes bringing your firewood to your property and unloading it in an accessible location of your choice. Stacking is available for an additional charge.

Do you stack the firewood?

Yes! We offer stacking for an additional $65.00 per face cord. Your wood will be neatly stacked within 20 feet of the unloading location. Simply select the stacking option when placing your order.

What is the delivery area?

We’re located in Dalton, NY and serve customers throughout the surrounding region. Delivery within 30 miles is included. We also deliver beyond that area for $5 per mile, added automatically at checkout. Questions? Give us a call at 585-738-6559.

Can I pick up my order?

Of course! You can save 25% by picking up your firewood directly from our location at 9770 Scipio Road in Dalton, NY. Pickup is by appointment only, so please contact us to arrange a convenient time.

How should I store my firewood?

For best results, stack your firewood off the ground in a well-ventilated location. Keep the top covered to protect it from rain and snow, but leave the sides open to allow airflow. Proper storage helps maintain dry, ready-to-burn firewood.

Do you offer boiler wood for outdoor boilers?

Yes! Our Boiler Wood is an economical option designed for outdoor wood boilers. It consists of split, seasoned hardwood in irregular shapes and varying lengths, providing dependable heat at a budget-friendly price.

What payment methods do you accept?

We accept all major credit and debit cards through our secure online checkout. Questions about payment? Call us at 585-738-6559.

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Good wood.
Good people.
That's WD Woods.